Thank you for contacting us.  We are available during regular business hours. Please note that self-service options are still available via customercare@lonestarenergytx.com.  For safety tips and the latest updates on weather related impacts, visit your TDU: https://www.lonestarenergytx.com/contact.

contact Us banner

Contact Us

Need help? Give us a call, email, or log into your account for more information.

mobile-icon

Go To Your Account

Click below to access your account.

phone-icon

Call Now

Call 888-853-2882 to speak with residential customer care and 888-890-0139 to speak with commercial customer care.

mail-icon

Email Now

To get help contact us at customercare@lonestarenergytx.com

contact-us-bottom-banner

Choose a great electricity plan from Lone Star Energy

Enter your zip code now to see plans for your corner of Texas.